location_onMarrakech Base · Departures Daily from Agafay & Palmeraie
Frequently Asked Questions.
Licenses, ages, dust gear, pickups and cancellations — everything riders ask us before their first raid, answered honestly by the crew.
Still unsure about something? Our crew replies on WhatsApp within minutes, 7 days a week, in English, French, Spanish and Arabic.
Do I need an international driving license to drive a quad?
No official driver's license is required to pilot our ATVs in the Agafay Desert or Palmeraie private desert tracks. Our automatic Yamaha machines operate on simple thumb throttles and dual handbrakes. Drivers must be at least 16 years of age. A thorough safety briefing and practice lap take place prior to leaving base.
Can children ride as passengers on a Double Quad?
Yes! Children aged 6 and above are welcome to ride safely as passengers behind an adult driver on our double passenger quads (equipped with backrests and secure passenger handrails). We provide custom junior-sized helmets and goggles.
What should I wear for desert and palm grove riding?
We strongly recommend comfortable closed-toe athletic shoes or boots, long trousers (jeans or chinos), and sunglasses. We provide the traditional authentic Moroccan Cheich scarf (which wraps around your head and mouth to block dust) and clean, sealed safety goggles. During sunset tours, bring a light windbreaker or fleece as desert temperatures drop rapidly after dark.
How does the hotel pickup and return transfer work?
Roundtrip transfers are 100% free and included with every pack. For luxury hotels and modern suites (Hivernage, Gueliz, Palmeraie, Agdal), our driver pulls directly up to the main gate. If you are staying in the pedestrian-only Old Medina, we will arrange pickup at the closest vehicle-accessible gateway or landmark square (e.g. Bab Doukkala, Riad Larousse, or Jamaa el Fna post office) just a 2-3 minute walk from your riad door.
What is your cancellation and weather policy?
We offer total flexibility: you may cancel or reschedule your reservation for free with full refund up to 24 hours prior to your scheduled pickup time. In the extremely rare event of severe desert storm conditions, you will be offered an alternate time slot or a 100% immediate refund.